Privacy Policy

1. Introduction

At PhysioFit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number
• Date of birth and age
• Address and contact information
• Payment information (processed securely through third-party providers)

2.2 Health Information

For nutrition counseling purposes, we may collect:

• Medical history and current health conditions
• Dietary preferences and restrictions
• Current medications and supplements
• Lifestyle information relevant to nutrition
• Progress measurements and assessments

2.3 Technical Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing personalized nutrition counseling and meal planning
• Scheduling and managing appointments
• Processing payments and managing billing
• Communicating with you about your progress and appointments
• Improving our services and developing new programs
• Complying with legal and regulatory requirements
• Sending you important updates and notifications

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With healthcare providers when referrals are made (with your consent)
• With payment processors for transaction processing
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and electronic records
• Staff training on privacy and security practices

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request your data in a portable format
• Objection: Object to certain types of processing

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

Health records are typically retained for 7 years or as required by local regulations.

8. Contact Information

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us: